Senior Business Process Analyst
POSITION SUMMARY:
We are seeking a Business Process Analyst to join our Business Intelligence team. The ideal candidate will be responsible for analyzing, improving, and optimizing business processes to enhance operational efficiency and drive business performance. As a key member of our team, you will work closely with stakeholders across various departments to identify areas for improvement, develop solutions, and implement best practices that align with our company’s strategic objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.
- Analyze current business processes, workflows, and systems to identify inefficiencies, bottlenecks, and areas for improvement.
- Document business processes using flowcharts, process maps, and other relevant tools.
- Collaborate with business stakeholders (e.g., department heads, team leads) to gather
requirements, define business needs, and ensure alignment between business goals and process
improvements.
- Develop and recommend solutions for process enhancements, cost reductions, and performance
improvements. Identify automation opportunities and assist in implementing new technologies or
tools.
- Use data analytics to evaluate process performance, track KPIs, and measure the success of
process changes. Provide regular reports and recommendations to senior leadership.
- Assist in the management of change within the organization by preparing process change
documentation, providing training, and supporting teams through the implementation of new
processes.
- Work with IT, project management, operations, and other teams to ensure smooth process
transitions, system integrations, and the successful execution of projects.
- Foster a culture of continuous improvement by staying up to date with industry trends, process
management methodologies (e.g., Lean, Six Sigma), and emerging technologies.
- Develop custom integrations to Netsuite and other data sources as needed
- Assess the performance of existing processes by using key performance indicators (KPIs),
metrics, and feedback from stakeholders.
- Develop “future state” process models that represent how processes should operate after
improvements are implemented.
- Lead discussions and workshops to gather insights, review process changes, and ensure alignment across departments.
- Help train employees on new processes and tools to ensure smooth adoption and transition.
Qualifications:
Minimum Education and Experience:
- Bachelor’s degree in Business Administration, Management, Information Systems, or a related field. Certification in Business Process Management (BPM), Lean, Six Sigma, or similar is a plus.
- Experience developing system integrations using RPA technologies like Power Automate or UiPath
- 5+ years of experience as a Business Process Analyst, Business Analyst, or in a related role. Experience in process mapping, process improvement, or project management is preferred.
- Experience with JavaScript, Python, Node.js, SQL, HTML, and other relevant web technologies strongly preferred.
- Experience with Snowflake, Sigma and Streamlit a plus.
- Familiarity with ERP processes such as financials, order
management, procurement, and inventory management required.
Experience with Netsuite is a plus.
- Excellent problem-solving skills and the ability to work
independently and as part of a team.
- Strong communication skills with the ability to explain technical
concepts to non-technical stakeholders.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate.